Shipping policy

UK delivery is free. We dispatch orders within 2–3 business days. Estimated UK delivery is 4–7 business days. These are estimates, not guaranteed delivery dates.

Where we deliver

UK delivery is free. Other destinations, if available, and any applicable delivery cost are shown at checkout before you pay.

Order updates

We send order updates to the email address used at checkout. If tracking is available for your service, it will be included once the parcel is on its way.

Address changes and delays

Email hello@sniffroot.com as soon as possible if an address needs changing or an estimated delivery window has passed. We cannot guarantee changes after dispatch, but we will help wherever possible.